Privacy Policy

Last Updated: January 23, 2026

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide when you:

• Create an account or place an order
• Upload photos for printing
• Subscribe to our newsletter
• Contact our customer support
• Participate in promotions or surveys

This information may include:

• Name and email address
• Shipping and billing addresses
• Phone number
• Payment information (processed securely by our payment providers)

1.2 Photo Data

When you upload photos to our service:

• Photos are used solely for fulfilling your print orders
• Photos are stored securely and encrypted during transmission
• Photos are automatically deleted from our servers within 30 days after order completion
• We do not analyze, share, sell, or use your photos for any purpose other than printing your order

1.3 Third-Party Service Access (Google Photos, Dropbox)

If you choose to connect your Google Photos or Dropbox account to import photos:

• We request read-only access to your photos solely for the purpose of allowing you to select images for printing
• We do not store your Google or Dropbox login credentials
• We do not access, modify, or delete any files in your cloud storage
• We only download the specific photos you select for printing
• You may revoke access at any time through your Google or Dropbox account settings
• Our use of Google APIs complies with the Google API Services User Data Policy, including the Limited Use requirements

1.4 Automatically Collected Information

When you visit our website, we may automatically collect:

• Device information (browser type, operating system)
• IP address and approximate location
• Pages visited and time spent on site
• Referring website or search terms

2. How We Use Your Information

We use collected information to:

• Process and fulfill your print orders
• Send order confirmations and shipping updates
• Respond to customer service inquiries
• Improve our website and services
• Send promotional communications (with your consent)
• Prevent fraud and ensure security
• Comply with legal obligations

3. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information. We may share information with:

• Service Providers: Trusted partners who assist in order fulfillment, payment processing, and shipping (bound by confidentiality agreements)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets

4. Data Security

We implement industry-standard security measures including:

• 256-bit SSL encryption for all data transmission
• Secure, encrypted storage for photos and personal data
• Regular security audits and monitoring
• Limited employee access to customer data
• PCI-DSS compliant payment processing

5. Data Retention

• Photos: Deleted within 30 days after order completion
• Order Records: Retained for 7 years for legal and tax purposes
• Account Information: Retained until you request deletion

6. Your Rights and Choices

You have the right to:

• Access and receive a copy of your personal data
• Request correction of inaccurate information
• Request deletion of your personal data
• Opt-out of marketing communications
• Revoke third-party app connections (Google, Dropbox)

To exercise these rights, contact us at privacy@petiteprogress.com

7. Children's Privacy

Our services are not directed to individuals under 13 years of age. We do not knowingly collect personal information from children under 13.

8. California Privacy Rights (CCPA)

California residents have additional rights including the right to know what personal information is collected and the right to request deletion. Contact us to exercise these rights.

9. International Users

If you are accessing our services from outside the United States, please be aware that your information may be transferred to and processed in the United States.

10. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes by posting the updated policy on our website with a new "Last Updated" date.